Empowerment

Empowerment Sign
A leader is great, not because of his power, but because of his ability to empower. —–John C. Maxwell

Empowerment happens when leaders share information, rewards, and power with employees so that they can take initiative and make decisions to solve problems and improve service and performance.  Empowerment is based on the idea that giving employees skills, resources, authority, opportunity, and motivation, as well as holding them responsible and accountable for outcomes of their actions, will contribute to their competence and satisfaction.  As a leader, when I remove the attention from myself and put it on the people I am leading then great things happen.   Achieving the objective is more important than dictating how to achieve the objective.   It is important to remember to trust the people who you are leading and let them impress you.